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Salon Policies

Please Read Carefully. Questions? Contact us via call/text 470-215-0497. 
We want you to have fun, relax and enjoy yourself and these make it possible!

Cancellation/No Show Policy
• You may cancel your appointment without charge up until 24 hours before your scheduled appointment time. You may do so by contacting us via phone call or text to phone number 470-215-0497.

• We do charge 100% of the cost of your scheduled services if you do not contact us before the 24 hours prior to your scheduled appointment or we are not contacted at all. Of course we understand Mother Nature & other universal things that may occur.

For Your Convenience: We send out an appointment reminder 48 hours before your scheduled appointment through our automated SALON IRIS system. Once you open your reminder, please type "C" to confirm. We have also provided an after-hours voicemail set up so that you may leave a message at a convenient time for you to cancel during non-business hours. Business Phone: 470-215-0497

Return Policy
• Please see our full Refund/Exchange Policy on our website & posted in salon. All services are non-refundable. We are happy to help if you have a concern or question. Please reach out within 10 calendar days and each situation will be handled carefully. If you or another person or salon that is not staffed at Misti Nicole Atlanta makes any alterations to a service provided by Misti Nicole Atlanta, this will void any warranty, responsibility, liability and/or adjustments to your service. No exceptions.

Other Salon Policies
All New Clients, meaning you have never been into Misti Nicole Atlanta, wishing to receive any service requires you schedule a consultation that includes skin patch test*(for chemical services), strand test and porosity test as well as your hair goals prior to receiving any service. (*skin patch test requires 48 hours before any scheduled service)

• We cannot be held responsible for lost or damage to your personal articles.

• While we would love to pamper both you and your precious pet, the state health board tells us we can’t.
Unfortunately, pets and salons don’t mix. We would like to remind everyone that pets of any kind, other than service animals, are not allowed inside the salon.

• We know that your children are sweet, baby angels. However, for safety reasons and to maintain a professional and relaxing atmosphere for all involved, we ask that you not bring children to your regularly scheduled appointment.

*Please note all pricing is a starting price. Additional charges apply for long hair + hair that requires additional time to complete a service. All services are to be paid in full same day as service.